Frequently Asked Questions
Everything you need to know about your Studiohouse Designs order.
How long will it take for my order to ship?
Standard processing time is 3-5 business days. Once shipped, domestic orders typically arrive within 3-7 business days depending on your location.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items within 30 days of delivery. Please ensure all original tags are attached to be eligible for a refund.
How do I care for my Studiohouse apparel?
To preserve the quality of the print and fabric, we recommend machine washing cold, inside out, and tumble drying on low heat or hang drying.
Do you offer international shipping?
Yes, we ship worldwide! International shipping rates and delivery times vary by country and are calculated at checkout.
Can I change or cancel my order after it's placed?
Since we begin processing orders quickly, we can only make changes or cancellations within 1 hour of purchase. Please contact our support team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.